Privacy policy

Privacy Policy

1. Who we are

1.1 “We”, “us” or “our” means (Stoffels BVBA), with registered office at (Kleine Gammel 61, 2310 Rijkevorsel) and with company number (0454.107.577). We will be considered responsible for the personal data we collect in the context of your use of our website.

1.2 This privacy policy is solely aimed at providing you with information regarding the processing of personal data in the context of our website. For our privacy practices regarding our services, we refer to the agreement you have concluded with us or the contact person as indicated below.

1.3 Our website, (, is owned and managed by us. The website is hosted by (Combell nv, Skaldenstraat 121 – 9042 Ghent – ​​Belgium, BE0541.977.701). For further information, we refer to article 5 of this Privacy Policy.

1.4 Your privacy is important to us. We have therefore developed this privacy policy to provide you with more information regarding the collection, communication, transfer and use (“processing”) of the personal data you share with us, as well as to provide you with more information regarding your rights. We therefore request that you read this privacy policy.

1.5 If you have any questions, comments or complaints regarding this Privacy Policy or the processing of your personal data or you wish to submit a request in accordance with Article 4, please contact us via one of the following methods:

(a) By e-mail: to, for the attention of the Data Protection Officer;

(b) By post: to (Stoffels Tomaten – Attn. Data Protection Officer – Kleine Gammel 61 – 2310 Rijkevorsel – Belgium).

1.6 This Privacy Policy was last updated on (29/08/2018).

2. How we use and collect your personal data

2.1 Personal data is defined as any information relating to an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to directly or indirectly identify a natural person.

2.2 The personal data we collect is collected for the following purposes:

(a) If you create a profile on our website or provide us with transaction data, we collect your personal data for the purposes of storing such information, making payment for the purchase of goods and/or services, offering our services and make it possible to ship your orders or contact you.

(b) If you subscribe to the newsletter, your email address will be used to send you our newsletters. Additionally, we can keep you informed of events, seminars, etc. that we organize and that may be relevant to you.

(c) We process your personal data for the purpose of supporting the website and improving your user experience. This purpose extends to monitoring the security, availability, (performance), power, and health of our website.

(d) We process your personal data to enforce or comply with rights granted under applicable law (such as establishing and defending legal claims) where necessary. We may also use your personal data to fulfill our obligations under applicable law.

2.3 We collect the following categories of personal data:

(a) Contact details: If you use the contact form, you will be asked to provide the following information: name, address, e-mail address, telephone number, and personal data that you enter in the free box (please do not include sensitive information, such as health information , information regarding criminal convictions, or bank account numbers). This is information provided directly by you.

(b) Profile data: If you create an account on our website, we collect the following data: name, telephone number, email address, address. This is information provided directly by you.

(c) Newsletter: If you subscribe to our newsletter, you will be asked to provide your email address. This is information provided directly by you.

(d) Usage information: We process personal data regarding your use of our website: IP address, device ID and type, referral source, language settings, browser type, operating system, geographical location, duration of visit, page visited, or timing information , frequency and pattern of your visit. This information may be aggregated and may help us gather useful information regarding the use of the website. In the event that such usage information is anonymized (and therefore cannot be traced back to you as a natural person), such information is not covered by this Privacy Policy. This information is collected automatically through your use of the website.

(e) Transaction information: We collect personal information regarding your transactions through the website: “contact details”, payment information and the goods and/or services you have purchased. These are personal data provided directly by you.

2.4 The legal basis for using your personal data is:

· to successfully conclude the conclusion and implementation of an agreement concluded with you

· to provide you with information about our services, new events or happenings within our sector

· to evaluate the operation and service we offer

· to communicate with you and answer your questions.

2.5 If the legal basis for the processing of your personal data is your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that took place before the withdrawal of your consent.

2.6 If the legal basis for the processing is our legitimate interest or public interest, you have the right to object to the processing as set out in Article 2 of this Privacy Policy.

2.7 Your personal data will only be used for the purposes set out in article 2.2.

3. Keeping track of your personal data and deletion

3.1 We retain personal data for as long as necessary to provide you with our services or for other purposes
essential purposes, such as complying with our legal obligations.

3.2 The data will be deleted 5 years after the end of each collaboration or after the last one
contact between us, except in the case of an ongoing dispute.

3.3 If you withdraw your consent or if you object to the processing of personal data, and such objection is retained, we will delete your personal data. However, we will retain the personal data necessary to respect your preferences in the future.

3.4 However, we are entitled to retain your personal data if this is necessary to comply with our legal obligations, to assert or defend a legal claim against such a claim or for evidentiary purposes.

4. Your rights as an individual

4.1 This article contains an overview of your main rights under applicable data protection legislation. We have tried to summarize them for you in a clear and readable way.

4.2 If you wish to exercise any of your rights, please send us a written request in accordance with Article 1 of this Privacy Policy. We will endeavor to respond to your request without unreasonable delay, but in any case within one month of receipt of your request. If we are unable to respond within the aforementioned period of one month and wish to extend the period, or if we do not respond to your request, we will inform you of this.

Right of access

4.3 In the event that we process your personal data, you have the right to access your personal data, as well as to certain additional information as described in this Privacy Policy.

4.4 You have the right to receive from us a copy of your personal data in our possession, provided this does not adversely affect the rights and freedoms of others. The first copy will be provided to you free of charge, but we reserve the right to charge a reasonable fee if you request additional copies.

Right to improvement

4.5 If the personal data we hold about you is incorrect or incomplete, you have the right to request us to correct this information, or to request us to complete it, taking into account the purposes of the processing.

Right to erasure / oblivion

4.6 Where one of the following applies, you have the right to obtain - without unreasonable delay - the erasure of your personal data:

(a) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

(b) You withdraw your consent on which the processing is based, and there is no other legal basis for the processing of your personal data;

(c) Your personal data has been processed unlawfully;

(d) Deletion of your personal data is necessary to comply with EU law or Belgian law;

4.7 There are certain exclusions to the right to erasure. These exclusions include where processing is necessary,

(a) To exercise the right to freedom of expression and information;

(b) For reasons of public interest in the field of public health;

(c) For archiving purposes in the public interest or statistical purposes;

(d) To comply with a legal obligation; or,

(e) For the establishment, exercise or defense of a legal claim.

Right to restriction of processing

4.8 You have the right to obtain the restriction of the processing of your personal data (which means that the personal data may only be stored by us and used only for limited purposes) if one of the following applies:

(a) You contest the accuracy of the personal data, for a period that allows us to verify the accuracy of the personal data;

(b) The processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of its use;

(c) We no longer need your personal data for the purposes of processing, but you require it for the establishment, exercise or defense of legal claims; or,

(d) You have objected to processing pending the determination of whether our legitimate grounds override yours.

4.9 In addition to our right to store your personal data, we may still process it, but only:

(a) With your consent;

(b) For the establishment, exercise or defense of legal claims;

(c) To protect the rights of another natural or legal person; or,

(d) For reasons of public interest.

4.10 You will be informed before we lift the restriction on the processing of your personal data.

Right to portability of your personal data / data portability

4.11 If the processing of your personal data is based on your consent, and the processing is carried out via automated processes, you have the right to receive your personal data in a structured, commonly used and machine-readable format. However, this right does not apply insofar as it would prejudice the rights and freedoms of others.

4.12 You also have the right to have your personal data transmitted directly by us to another company, if this is technically possible.

Right to object

4.13 You have the right to object to the processing of your personal data at any time - on grounds relating to your particular situation - but only to the extent that the legal basis for the processing is that the processing is necessary for:

(a) The performance of a task of general interest or in the performance of a task in the context of the exercise of public authority vested in us;

(b) The pursuit of our legitimate interests or those of a third party.

4.14 If you object to the processing of your personal data, we will no longer process the personal data unless we can demonstrate legitimate interests for the processing which override the interests or fundamental rights and freedoms of you.

4.15 Where your personal data is processed for direct marketing purposes, regardless of whether it concerns initial or further processing, you have the right to object to this processing at any time and free of charge, including in the case of profiling to the extent that it concerns has on direct marketing. If you make such an objection, we will stop processing your personal data for this purpose.

Right to lodge a complaint with a supervisory authority

4.16 If you consider that the processing of your personal data carried out by us infringes data protection laws, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU Member State of your habitual residence, the place where you work or the place where the alleged infringement took place. In Belgium you can file a complaint with the Privacy Commission, Drukpersstraat 35, 1000 Brussels (, https://www.privacycommission.....

5. Providing your personal data to third parties

5.1 To provide our website, we work with service providers to process and store your personal data. We use the following service providers:

(a) Combel;

(b) Get Things Done;

(c) Wordpress;

(d) Google Analytics.

5.2 If you are a customer of ours, we may pass your personal data to suppliers with whom we have contracted to provide services to you. If you are a supplier of ours, we may pass on your personal data to our customers to contact you.

5.3 Providing access to your data may be necessary for legal purposes. In such a case we will be forced to comply. We may also disclose your personal data where this is necessary to protect the vital interests of another natural person.

5.4 We do not provide personal data to third parties. However, our website uses social media plug-ins that allow you to link to our social media channels or that enable you to share content on your social media channels. These social media channels are (Facebook, Instagram, LinkedIn, Twitter,). If you click on such a link, the aforementioned social media partners may collect personal data, such as personal data regarding your profile.

5.5 We are not responsible for how these social media partners use your personal data. In such case they will act as controller. For your information, we list the relevant links below (although these may change from time to time):

(a) Facebook:;

(b) Instagram:;

(c) LinkedIn:;

(d) Twitter:;

6.1 There is no transfer of personal data outside the European Economic Area.


7.1 Our website uses cookies. For further information, please refer to our cookie policy:

8. Adjustments to the privacy policy

8.1 From time to time we may make changes to this privacy policy. The most recent version of the privacy policy can always be consulted on the website.